License and terms of use for voxely
Version 1.0, as of 11 November 2026. This is a translation for your convenience. Only the German version is legally binding.
§ 1 Provider and scope
(1) The provider of the software voxely is Mert Munz, Munz IT Service, c/o IP-Management #10553, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany, email support@voxely.de ("we").
(2) These terms apply to all contracts for voxely licenses and to every use of the software, including updates. They apply to consumers (§ 13 BGB) and businesses (§ 14 BGB), hereinafter "you". Where a rule applies only to consumers or only to businesses, this is stated expressly.
(3) Deviating terms of businesses do not apply, even if we do not expressly object to them.
§ 2 Subject of the contract
(1) voxely is dictation software for Windows 10 and 11. Speech recognition and post-processing run on your computer. Audio recordings and dictated texts are not transmitted to us.
(2) We offer licenses for a limited period: Solo for one computer, Duo for two computers and Team for five computers. The scope of functions follows from the description on voxely.de at the time the contract is concluded.
(3) voxely downloads speech models for recognition. How accurate and fast recognition is depends on your computer, your microphone, your pronunciation and the environment. We do not owe error-free recognition.
§ 3 Conclusion of the contract and price
(1) The presentation on voxely.de is not a binding offer. With your license request in the customer portal you make an offer to conclude a license contract. The contract is concluded when we activate the license and provide the license key by email or in the customer portal.
(2) The price we state before activation applies. As a small business under § 19 UStG we do not charge VAT.
(3) We store the contract text. You can retrieve, save and print these terms at any time at voxely.de/lizenzbedingungen. The contract language is German.
§ 4 Term
(1) A license runs for twelve months from activation. It ends automatically without notice of termination. There is no tacit renewal.
(2) If you want to keep using voxely, request a new license. The right of both parties to terminate for good cause (§ 9) remains unaffected.
§ 5 Right of use
(1) For the term of the license we grant you a simple, non-transferable and non-sublicensable right to install and use voxely on as many computers as your license covers.
(2) Consumers use voxely for their own purposes. Businesses may let their own employees use voxely as long as the number of computers is not exceeded. Use for third parties as a service, for example as a paid writing or transcription service with other people's licenses, is not permitted.
(3) All rights in voxely, in particular copyrights and trademarks, remain with us. Rights in third-party components remain with their owners (§ 13).
(4) Your rights under §§ 69d and 69e UrhG (German Copyright Act) remain unaffected.
§ 6 License check and binding to computers
(1) When you redeem the key, the license is bound to your computer. For this, voxely transmits a device ID that is formed on your computer from a Windows identifier as a one-way hash.
(2) With an internet connection, voxely checks the license regularly. Without a connection, voxely keeps running for up to three days and shows the remaining time. After that, voxely locks until a connection is available again.
(3) You can reset the license key yourself twice per license year in the customer portal, for example for a new computer. This releases all bound computers. We approve further resets after you state a reason.
(4) The data the license check transmits is described in the privacy policy.
§ 7 What is not permitted
Without our prior consent in text form you may not
- pass on, sell, rent, lend or make publicly available your license key or your customer account to third parties,
- use voxely on more computers than your license covers or circumvent the binding to computers, for example by forging or sharing device IDs,
- circumvent, remove or modify the license check, the signature of the license data or other technical protection measures, or create, use or distribute tools for this, in particular cracks, patches, key generators or replicated license servers,
- decompile, reverse engineer or disassemble voxely in whole or in part, unless this is mandatorily permitted under § 69e UrhG,
- modify, adapt, translate or create derivative works of voxely, unless this is mandatorily permitted under § 69d UrhG,
- remove or modify copyright notices, trademarks or references to license terms,
- copy or distribute voxely or parts of it, except for installation on your licensed computers and a necessary backup copy,
- knowingly send false data to the license check or the statistics, or put an automated or excessive load on our servers,
- use voxely for unlawful purposes, in particular to record conversations without the consent of the participants.
§ 8 Review in case of suspected misuse
(1) We may evaluate the data we receive anyway for the license check for indications of a breach of § 7. This is in particular the number and times of activations, device IDs, key resets and the transmitted statistics.
(2) In case of a justified suspicion we ask you for clarification. You can comment within a reasonable period. We never access audio, dictated texts or other content on your computer.
§ 9 Suspension and termination for good cause
(1) Both parties may terminate the contract for good cause without notice (§ 314 BGB). Good cause exists for us in particular if you materially breach § 5 or § 7, if you are more than 14 days in default of payment despite a reminder, or if you misuse voxely.
(2) In case of a justified suspicion of a breach under paragraph 1, we may suspend the license provisionally until the matter is clarified. We inform you of the suspension and its reason without undue delay, as far as this does not jeopardize the clarification. If the suspicion turns out to be unfounded, we lift the suspension and extend the term by the duration of the suspension.
(3) If a breach is not serious and can be remedied, we first send you a warning and set a reasonable deadline, unless a warning is dispensable under § 314 (2) BGB.
(4) If we terminate for good cause for which you are responsible, we do not refund the price pro rata. Further claims for damages remain reserved. If you terminate for good cause for which we are responsible, we refund the price pro rata for the remaining term.
§ 10 Contractual penalty (businesses only)
(1) If a business culpably breaches § 7 no. 1 to 3, it pays an appropriate contractual penalty for each breach. We determine its amount at our reasonable discretion, taking into account the type, duration and extent of the breach. In case of dispute, the competent court reviews its appropriateness.
(2) A forfeited contractual penalty is credited against a claim for damages for the same breach.
(3) This section does not apply to consumers. Statutory claims for injunctive relief and damages remain unaffected.
§ 11 Your obligations
(1) Keep your license key and your customer account credentials secret. If you learn that third parties know them, reset the key in the customer portal and inform us.
(2) Check texts that voxely produces before you use them. This applies especially to names, numbers, technical terms and texts with legal, medical or financial significance.
(3) Back up important data on your computer regularly. History, dictionary and settings of voxely are stored only on your computer.
§ 12 Updates
(1) During the term we provide updates that are required to keep voxely in conformity with the contract, in particular security updates. voxely shows available updates. For consumers, the statutory rules on the update obligation (§ 327f BGB) apply in addition.
(2) If you do not install a provided update within a reasonable period, we are not liable for a defect that results solely from the missing update, provided we informed you of the consequences.
(3) We may change voxely beyond what is required if there is a valid reason, for example technical development, new security requirements or changed legal requirements, and no additional costs arise for you. If such a change impairs your access or usability more than insignificantly, we inform you in advance in text form. Consumers may then end the contract free of charge within 30 days under § 327r BGB.
§ 13 Third-party components and models
(1) voxely contains open-source components, among them whisper.cpp and llama.cpp (MIT license), and downloads third-party speech and AI models. The license terms of their authors, which we name in voxely and on voxely.de, apply to them. These terms take precedence for the respective component insofar as they grant you more rights.
(2) For AI models with their own terms of use, for example on prohibited uses, you undertake to comply with them.
§ 14 Warranty
(1) For consumers, the statutory rights for defects of digital products apply (§§ 327 et seq. BGB).
(2) For businesses: defects must be reported to us in text form with a comprehensible description without undue delay after their discovery. We remedy defects at our choice by rectification, for example an update, or by providing a defect-free version. Claims for defects become time-barred after twelve months, except in case of intent, gross negligence, injury to life, body or health and in the cases of § 15 (1).
§ 15 Liability
(1) We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and insofar as we have given a guarantee.
(2) For a slightly negligent breach of an essential contractual obligation we are liable only for the typical, foreseeable damage. Essential obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance you may regularly rely.
(3) Otherwise our liability for slight negligence is excluded. This applies in particular to damage caused by incorrectly recognized or post-processed texts that you used without checking, and to the loss of data that a regular backup would have avoided.
(4) These limitations also apply in favour of our vicarious agents.
§ 16 Data protection
How we process personal data is described in the privacy policy.
§ 17 Right of withdrawal for consumers
Withdrawal instructions
Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (Mert Munz, Munz IT Service, c/o IP-Management #10553, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany, email support@voxely.de) of your decision to withdraw from this contract by an unequivocal statement (for example an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed of your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
Early expiry. For a contract for digital content, the right of withdrawal expires when we have begun performance after you expressly consented that we begin before the end of the withdrawal period, you acknowledged that you lose your right of withdrawal with the beginning of performance, and we provided you with a confirmation under § 312f BGB. We begin performance when we provide the license key.
Model withdrawal form
If you want to withdraw from the contract, please complete and return this form.
To Mert Munz, Munz IT Service, c/o IP-Management #10553, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany, email support@voxely.de:
I/We hereby give notice that I/we withdraw from my/our contract for the supply of the following digital content: voxely license (Solo, Duo or Team)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
§ 18 Changes to these terms
Existing contracts are governed by the terms in the version at the time the contract was concluded. New versions apply to licenses concluded after their publication. Changes to existing contracts require your consent.
§ 19 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as it does not deprive you of the protection of mandatory provisions of the state in which you have your habitual residence.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract is our registered office. We may also sue at the customer's general place of jurisdiction.
(3) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
(4) If individual provisions are invalid, the rest of the contract remains valid. The statutory provisions replace the invalid provision.